For 25 years, Socom has been a calm head in
chaotic environments
We ask our clients if they are proud of the way they have responded to a crisis.
When the answer is yes, we know we have done our job as crisis management and communication specialists.
CRISIS MANAGEMENT | ISSUES AND CRISIS COMMUNICATION
Prevent
Avoid a crisis through early identification and intervention. Socom has effective risk mitigation systems that assist organisations scan the operating environment and provide early warning signals.
Prepare
Failing to prepare is preparing to fail. A crisis is not a good time to test the crisis team or the process. Socom trains organisations for the unexpected, so they are ready to respond when an incident hits.
Respond
Socom provides experienced support to guide and lead crisis teams through the first critical hours of a incident. We are on hand 24/7 to assist organisations to make big decisions and communicate effectively when a crisis occurs.
Recover
When your crisis is no longer front page, it’s time to move to the recovery stage. Socom assists clients to determine what must be done to rebuild confidence in their organisations.
“Socom has been working with DFC for more than 20 years as a trusted advisor.
A calm head in a chaotic environment is a good description of the crisis management services they provide.”
Peter Levinge
CEO Dennis Family Corporation
Recent News
Crisis Management – Planning and Execution
Talking about Crisis Management Planning and Crisis Response Plan is not easy, but when it comes to definitions, it...
Former American Airline comms executive urges the importance of planning for a crisis
Crisis communication plans are an imperative tool in any crisis response. An effective plan can reduce the response times...
Proud of your crisis response?
Every day we make choices about what we do and what we say. We live with the impact of...
Crisis communication: This is not a magic show, it’s a crisis
One weekend, not long after I started out in public relations, I went to watch a good friend go...
“Socom understood our needs and was quick to respond.
They came up with a crisis management and communication approach that protected our reputation and enabled us to do the right thing.”
Graham Kemp
CEO Southern Way Direct Care Service
Our Awards
Socom has over 40 prestigious Australian and international awards under its belt,
recognising excellence in crisis communication, business issues management and communication strategy development.